Communication is a two way process wherein
there is a messenger (one who talks) and receiver (one who listens). One of the
effective attitude is being
‘responsible’ where the person owns his statements by saying ‘I’ in all
the things he would say, instead of ‘we’. Example, ‘We don’t like the way you
act a while ago.’ Change it to ‘I don’t like the way you act awhile ago’. Here,
you are establishing ownership on the things you want to say to the person.
