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ma8ryandBonnys
ma8ryandBonnys ma8ryandBonnys
  • 31-12-2015
  • English
Answered

Which of the following is the BEST format to use when responding to an angry customer?

Ae-mail
Bphone call
Ctext message
Dinstant message

Verified Answer :

yaodi164 yaodi164
  • 31-12-2015

PHONE CALL: BEST ATTITUDE FOR APOLOGY

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zainabdulrazzaq
zainabdulrazzaq zainabdulrazzaq
  • 31-12-2015

I am going with B because using a phone call, the customer can notice emotion, if you send a text or something, the person won't know if you actually mean the apologies. Hope i helped. Have a nice day.

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