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medical assistant is collecting a health history from a patient who exhibits moderate hearing loss. Which of the following actions should the
ssistant take?
The assistant should keep their hands still to avoid distracting the patient.
The assistant should speak in a raised pitch when clarifying information.
The assistant should use longer sentences to keep the patient's attention.
The assistant should face the patient and speak clearly.
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Question

01-06-2024
Health

Answered

estion: 94 of 180
Time Remaining: 0
medical assistant is collecting a health history from a patient who exhibits moderate hearing loss. Which of the following actions should the
ssistant take?
The assistant should keep their hands still to avoid distracting the patient.
The assistant should speak in a raised pitch when clarifying information.
The assistant should use longer sentences to keep the patient's attention.
The assistant should face the patient and speak clearly.
PREVIOUS
CONTINUE

Verified Answer :

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GinnyAnswer GinnyAnswer · Answer 1 · 2024-06-01T03:02:15-04:00

Final answer:

The medical assistant should face the patient and speak clearly, use active listening techniques, and ask open-ended questions to aid communication with patients with hearing loss.

Explanation:

The medical assistant should face the patient and speak clearly, as positioning the patient near the sound source for best amplification is crucial for effective communication.

Active listening and asking concise, to-the-point questions can aid in understanding the patient's needs despite their hearing loss.

Open-ended questions can encourage a free-flowing exchange of information, enhancing communication with patients exhibiting moderate hearing loss.

Learn more about Communication with patients with hearing loss here:

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