Question 8 of 15: From what you saw in
our course, which of the following would
NOT be one of the ramifications of
saying to a customer, "Can I be honest
with you?"
The customer won't trust you
or your company.
○ The customer expects you to
be honest, so now your
credibility is negatively
impacted.
The customer may think there
is a hidden message in what
you are saying.
The customer will appreciate
the fact that you are willing to
be honest.
our course, which of the following would
NOT be one of the ramifications of
saying to a customer, "Can I be honest
with you?"
The customer won't trust you
or your company.
○ The customer expects you to
be honest, so now your
credibility is negatively
impacted.
The customer may think there
is a hidden message in what
you are saying.
The customer will appreciate
the fact that you are willing to
be honest.