Answered

Question 3 of 15: When a customer is
having a hard time understanding some
instructions you've given, it's as obvious
to them as it is to you, so this is a time
when using the phrase, "You don't
understand" is perfectly acceptable.
True.
False.

Verified Answer :

GinnyAnswer

Final answer:

Effective communication in business requires sensitivity to understanding gaps and active clarification efforts.


Explanation:

Understanding communication nuances is crucial in business interactions. When a customer struggles to comprehend instructions, using the phrase 'You don't understand' is not acceptable as it can come off as dismissive. It's important to encourage questions and provide clarification to ensure effective communication.


Learn more about Business communication here:

https://brainly.com/question/40711746


Related Questions