“I know just how you feel, when that exact same thing happened to me I was so angry, so I just told her exactly how I felt. You should do the same thing. It worked for me!” This statement violates which of the principles of active listening?

AValidate emotions and paraphrase the speaker’s words.

BRemain ‘other-focused’ and validate emotions

CAvoid solving problems and remain ‘other’ focused

DParaphrase the speaker’s words and avoid solving problems