At the beginning of a call to the cable company, a message tells customers, “After you finish talking to our customer service representative, you will be asked to take a five-question survey about the level of service you received. It would be appreciated if you could please stay on the line to answer the survey questions.” What type of sampling is the cable company using?
Voluntary sampling is type of sampling is the cable company using, as customer service representative, you will be asked to take a five-question survey about the level of service you received.
A voluntary response sample is one that is made up of participants who have voluntarily chosen to be a part of the sample group.
Participants in a voluntary response sample usually respond to surveys because they have strong feelings about the subject of the survey.
Thus, it is Voluntary sampling.
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