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Below is the solution:
p-hat = 5445 / 11000 = 0.495
For a 95% confidence interval, use z = 1.96
The confidence interval is then:
p-hat - z(√(p-hat)(1 - p-hat) / n) < p < p-hat + z(√(p-hat)(1 - p-hat) / n)
0.495 - (1.96)(√(0.495)(1 - 0.495) / 11000) < p < 0.495 + (1.96)(√(0.495)(1 - 0.495) / 11000)
0.486 < p < 0.504