The way you communicate with others how you say things and what you say plays a role in how messages are received by the other person. Which type of communication use gestures and tone of voice that can seem threatening to the other person?


Aaggressive
Bassertive
Ccooperation
Dpassive


Which of the following examples is an example of passive behavior?

Aactively listening to the other person
Balways wanting your own way
Cdenying your own feelings and making excuses
Dinterrupting and being sarcastic


There are four communication skills that have been proven to be very effective when sharing information. The four skills are: Using "I" messages, active listening, assertiveness and _________.

Aaggressiveness
Bbody language
Ccooperation
Dcompromise