nay9SixmasS5carro nay9SixmasS5carro

11-08-2016
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What does invisible queue mean?

Verified Answer :

Anonymous Anonymous

12-08-2016

An Invisible Queue is a call centre queue
where the caller is not made aware of how they are progressing –
typically in a call centre. Psychologically the different between a real
life queue and a call centre queue are quite different.

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