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stefanovicmiloseng

Active listening is a technique used in training, counseling, dispute resolution and conflict resolution. Some of the examples of active listening techniques are confidence-building and relationship-building, non-verbal signs that show understanding (eye contact, head-on), or may be short verbal signs of confirmation ("I see," "thanks," "of course"). Also, asking a question is part of this technique in order to better address these situations of training, counseling or dispute resolution. What is not the quality of active listening is group activity. These activities are used in workshops, common group tasks, etc.

The following is not a quality of active listening are group activities, Thus option "C" is correct.

What is Active listening?

Active listening creates strong connections and while it might not come to most of us generally, it is an essential communication skill. In an area where feelings often achieve critical mass, powerful and effective communication skills are crucial.

Five key steps in active listening are:

  • Pay Attention to the speaker's reading
  • Show your interest in speaker such that the reader think that you are Listening
  • Provide Feedback about any doubt.
  • Defer Judgment.
  • Respond Appropriately.

To learn more about  active listening click here:

https://brainly.com/question/2513114

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