1. Which of the following shows the correct conversion of 05:30 to regular time?
A12:30 am
B12:30 pm
C5:30 am
D5:30 pm


  1. Which of the following shows the correct conversion of 2:35 pm to military time?
A2435 hours
B1435 hours
C2235 hours
D1235 hours


  1. Which of the following occurrences is considered an incident and requires a report to be completed?
AA resident uses the call light frequently
BA resident yells at a family member
CA resident accuses an NA of abusing her
DThe NA arrives 10 minutes late to work


  1. Which of the following is an example of proper telephone communication at work?
A"Good morning, Linda Manor Care Facility, Susan Jones speaking."
B"We're all really busy right now. You'll have to call back later."
C"Sandra is not working today. Her cellphone number is 555-1212."
D"Jeanie no longer works here. She was fired two months ago."


  1. A nursing assistant may ignore a resident's call light when
AThe resident uses it too often for unimportant reasons
BThe nursing assistant has had conflict with the resident in the past
CThe nursing assistant just finished giving care to that resident
DNever