Joshua is hired as a trainer to train the field employees of a telecom company. From the initial sessions with the employees, he has realized that almost all of his session have gone

over the time limits. The participants

have also ended up arguing and feeling frustrated. Joshua must now use techniques to control the sessions and make them more effective.

Match the techniques that Joshua can use to control a group discussion with the correct situation.

proposing silence

passing the clipboard

calling for consensus

equalizing participants

To assess the dominant view in a discussion

To encourage every participant to speak

To address arguments and crosstalk in a discussion

To gather information from participants to present later